Last updated: 30.05.2026
This Privacy Policy explains how wedo accounting, collects, uses, stores and protects personal information when you use our website wedoaccounting.co.uk, contact us, or use our accounting, bookkeeping, payroll, tax or business support services.
We are committed to protecting your privacy and handling your personal information lawfully, fairly and transparently in accordance with UK data protection law, including the UK GDPR and the Data Protection Act 2018.
Business name: wedo accounting
Website: wedoaccounting.co.uk
Email: info@wedoaccounting.co.uk
Telephone: 0208 936 7605
For the purposes of UK data protection law, we are usually the data controller of the personal information we collect and use.
We may collect and process the following types of personal information.
Information you provide to us
This may include your name, business name, job title, postal address, email address, telephone number, details you provide through contact forms, information contained in emails, documents or correspondence you send to us, identity documents, tax references or accounting information where required for our services, and payment and billing information.
Information relating to our services
Where you become a client, we may process information needed to provide accounting, bookkeeping, payroll, VAT, tax, company secretarial or related advisory services.
This may include financial records, invoices and receipts, payroll information, tax information, bank transaction data, HMRC correspondence, Companies House information, and employee, contractor, supplier or customer information provided by you.
Website and technical information
When you visit our website, we may collect limited technical information such as IP address, browser type and version, device information, pages visited, time and date of visit, referral source, cookie and analytics information.
Please see our Cookie Policy for more information about how cookies are used.
We may collect personal information when you complete a contact form on our website, email, call or message us, request a quote or consultation, become a client, provide documents or records for accounting or tax purposes, interact with our website, or when information is provided to us by third parties, such as HMRC, Companies House, cloud accounting platforms, payroll providers or other professional advisers.
We use personal information to respond to enquiries, provide accounting, tax, bookkeeping, payroll and business support services, prepare proposals, quotes and engagement letters, manage our client relationship with you, process payments and maintain financial records, meet our legal, regulatory and professional obligations, verify identity and carry out anti-money laundering checks where required, communicate with HMRC, Companies House, banks, software providers or other authorised third parties, improve our website and services, send service updates or relevant business communications, and protect our business, systems and website from fraud, misuse or unauthorised access.
Under UK GDPR, we must have a lawful basis for using personal information. Depending on the circumstances, we may rely on one or more of the following lawful bases.
We use your information where it is necessary to provide services to you or to take steps before entering into a contract with you.
We use your information where we must comply with legal or regulatory obligations, including tax, accounting, anti-money laundering and record-keeping obligations.
We may use your information where it is necessary for our legitimate business interests, provided your rights and freedoms do not override those interests.
This may include managing client relationships, improving our services, protecting our systems, responding to business enquiries, maintaining business records, and preventing fraud or misuse of our website and services.
We may rely on your consent for certain types of marketing or optional cookies. Where we rely on consent, you can withdraw it at any time.
We do not usually seek to collect special category data through our website. If we need to process special category data as part of our services, we will only do so where we have a lawful basis and a valid additional condition under UK GDPR.
We may send you marketing communications where permitted by law, for example where you have consented to receive them, you are an existing client and the communication relates to similar services, or you have asked to receive updates from us.
You can opt out of marketing communications at any time by contacting us at info@wedoaccounting.co.uk or by using any unsubscribe link provided.
We will not sell your personal information to third parties.
Our website may use cookies and similar technologies to help the site work properly, improve performance, understand visitor behaviour and support marketing activity.
Non-essential cookies, such as analytics or advertising cookies, will only be used where legally permitted and, where required, with your consent.
For more information, please see our Cookie Policy.
We may share personal information with trusted third parties where necessary, including HMRC, Companies House, banks and payment providers, cloud accounting software providers, payroll software providers, IT, hosting, email and website providers, anti-money laundering verification providers, professional advisers such as solicitors, insurers or auditors, regulatory authorities, law enforcement bodies or courts where required by law.
Where third parties process personal information on our behalf, we require them to protect it and only use it in accordance with our instructions and data protection law.
We will not sell your personal information.
Some of our service providers may process or store personal information outside the UK.
Where this happens, we will ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses or other lawful transfer mechanisms.
We will only keep personal information for as long as necessary for the purposes for which it was collected.
Typical retention periods may include enquiry information for up to 12–24 months after the enquiry is resolved, client records normally for at least 6 years after the end of the client relationship or the relevant tax/accounting period unless a longer period is required, anti-money laundering records normally for 5 years after the end of the business relationship where applicable, website analytics data for the period stated in our Cookie Policy, and legal claims or dispute-related information for as long as necessary to protect our legal rights.
If we do not have a fixed retention period, we will decide how long to keep information based on the nature of the information, the reason it was collected, legal and regulatory requirements, professional obligations, and whether it may be needed for disputes, queries or legal claims.
We use appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
These may include access controls, secure passwords and authentication, encryption where appropriate, secure cloud systems, data backup procedures, staff confidentiality obligations, anti-virus and security monitoring, and restricted access to client records.
No system is completely secure, but we take reasonable steps to protect the information we hold.
Under UK data protection law, you have rights in relation to your personal information.
These may include the right to be informed about how your data is used, the right of access to your personal data, the right to rectification of inaccurate data, the right to erasure in certain circumstances, the right to restrict processing, the right to object to processing, the right to data portability, the right to withdraw consent where processing is based on consent, and the right to complain to the Information Commissioner’s Office.
To exercise your rights, contact us at:
Email: info@wedoaccounting.co.uk
Address: The Gable, Pinner Hill Road, Pinner, HA5 3YQ
We may need to verify your identity before responding to a request.
If you have concerns about how we use your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters.
ICO website: ico.org.uk
ICO telephone: 0303 123 1113
Our website may contain links to third-party websites, services or platforms.
We are not responsible for the privacy practices, security or content of those third-party websites. You should read their privacy policies before providing personal information to them.
We may update this Privacy Policy from time to time.
The latest version will be published on this page with the updated date shown at the top.
For questions about this Privacy Policy or how we handle personal information, please contact:
Company: wedo accounting
Email: info@wedoaccounting.co.uk
Telephone: 0208 936 7605
Address: The Gable, Pinner Hill Road, Pinner, HA5 3YQ